Ordering Information for Printer Cartridges, Jet Tec, Office Stationery, Computer Consumables

Ordering Information

To Find What you Want
Click on the appropriate section listed on the left and navigate down to the section listing similar items. Inkjet cartridges and toner cartridges are listed in order or their reference numbers. Just scroll down to the one you are looking for. A list of most compatible printers is included in the description for a reference.

Alternatively make use of the Quick Search box at the top of the page and type some of the cartridge reference eg. 337, 51645, Q6000 or a printer model photo 810, laserjet 2300 or c5 for envelopes. All records to do with what you have inserted come up, just click on one to take you to where it is listed.

Prices
We show all prices in UK Pounds excluding and including VAT. Please note the Shopping Basket will show prices excluding VAT, which is added at the bottom as with a VAT invoice. Customers who are not registered for VAT should note the prices including VAT in brackets when viewing products.

Payment Methods
Credit/debit card for immediate payment or select to 'phone through your card details. Alternatively you can pay by BACS (online bill payment system from your bank account). Please contact us the first time you use this method to obtain our bank details to set up payment. Orders despatched after funds received.

Where do we Ship?
We deliver to all parts of the United Kingdom (at varying charges depending on location, the type of items ordered and their weight).

We are sorry to inform our international customers that we can no longer ship outside the UK.

Delivery Charges
Charges are worked out automatically when the system knows which UK region you require the delivery sent to. For an idea of charges please click here.

Why do we Charge for Delivery?
Some suppliers offer free delivery but Royal Mail or Couriers do not do this for nothing, so the charge is hidden in the price of the goods. As an example a toner cartridge is often delivered by carrier (because it is cheaper than post for the weight). Our carriers charge us a flat rate up to a certain weight so it costs us the same to deliver one cartridge as it does three so we charge you the same rate. The 'free delivery' suppliers have to build this cost into the products so for three cartridges you are effectively paying the carriage three times over. It is more economical to combine orders where possible. The postage for one inkjet cartridge is likely to be the same for two and possibly only a few pence more for four, for instance.

Delivery Time
Many orders arrive the following day but please allow up to 6 working days for goods to arrive.
You will be notified if goods are not available for despatch within this period.
Please note that most deliveries have to be signed for. If you have been out please look for a 'calling card'. The Royal Mail items will be held at your collections office for a limited time before being returned to us. For carrier telephone the number on the card to re-arrange another delivery.

Urgent Orders
If your order is urgent or required for a specific day we suggest you contact us first for us to confirm that we can meet your requirements.

Accounts
Due to the competitive nature of our prices and the wish to keep them that way, we do not offer extended credit facilities, i.e. 30 days.
We supply many councils, schools and colleges around the country. Please contact us for further information as to how we can service your requirements.

Items:
Value:

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	To add items to Basket
Insert quantities required for each item and press RETURN/ENTER key on your keyboard. Ensure the flashing text pointer is still within the quantity box before pressing return. There is also a button at the bottom of the page.

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